In a Nutshell:

The Nova N802 Massage Chair is a steal for the price, especially since you get many of the same features that are offered with luxury recliners. It is recommended for hobbyists looking for an affordable way to relax at home.

Overall Massage Quality
Therapeutic Value
Customization options
Ease of Use

Overall Rating



  • Affordable pricing
  • Heated lumbar region and footwells for added comfort
  • Independently controlled airbags for customizable massage
  • Adjustable massage duration options to suit personal preferences
  • 3-day trial and return policy for customer satisfaction assurance


  • Arm massage intensity may be too strong for some users
  • Springboard footwells may be challenging to keep in place during the massage
  • Massage track may not reach the upper back for certain individuals
  • Lack of auto massage programs may limit convenience
  • No ability to adjust the heat temperature to individual preferences
Ootori Nova N802 Massage Chair

Recommended For: Hobbyists looking for an affordable way to relax at home.

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Have you been eyeing those luxury massage chairs online, but there’s just no way you can afford one? Are you dreaming of being able to unwind after a long day by sinking into divine comfort?

Finally, there is an ergonomic recliner that does just that- at a price that we can all celebrate. Read all about it in our Ootori N802 review, and you might just discover your perfect match!

Ootori N802 Massage Chair Design Overview

We’ll be honest right off the bat here in our Ootori N802 review that the model isn’t a super fancy massage chair. With that being said, the price is surprisingly low, and this recliner does offer many of the industry-standard features that the top luxury recliners offer as well.

Nova N802 massage chair dimensions in standard and reclined positions

It’s an attractive chair with a sleek, futuristic design. The dimensions are 50” x 27” x 12”, and it weighs 136.4 pounds. This is quite light for a massage chair, making it easier to maneuver, especially if you live in a small apartment.

The Nova N802 is suitable for both short and tall people, accommodating a max height of 6’2. Though, it may not be the best option for larger people, as the max weight capacity is only 245 pounds.

It features space-saving technology, reclining with a 5” clearance from the chair’s back to the wall. That’s above average, as the top chairs will go 2-4 inches, so brownie points there.

The customer service is seamless, and some N802 massage chair reviews have mentioned it’s easy to assemble. It arrives in two boxes, and you can read the short manual to put it together and start relaxing in about one hour.

Alright, now for the good stuff- let’s check out what this baby can do!

Massage Chair Features

The Ootori N802 massage chair isn’t about the wow factor, like top-of-the-line recliners. Instead, you get what you pay for.

Illustration of how the Roller Massage Track works

We will go ahead and say that the features offered are akin to what you would see with most luxury chairs, except the implementation is mediocre at best.

8 Roller Massage Fixed Frame Track

The roller track on this recliner features eight rollers in a fixed frame that follow the typical S curve of the spine. There are two rollers in the lower back, four in the upper back, and two neck rollers.

The brand compares the massages rendered by this chair to human hands. But, we have seen some less than satisfactory Nova N802 reviews that claim otherwise.

Some users have said that there isn’t enough cushioning throughout the backrest so that the rollers may feel rough- even after reducing the intensity.

Of course, it’s all about preference. Some reviews have stated that the roller strength feels divine, and they enjoyed therapeutic relief.

A few users have said that the roller track doesn’t reach the upper back, and they had to settle with a low to the mid-back massage.

With the price you pay for this chair, it’s a standard track system that we think shouldn’t be relied upon if you suffer from chronic back pain. This may be better for hobbyists who want an affordable, stylish ergonomic recliner to help soothe tired muscles after a tiring day.

Zero Gravity Seating

The Nova N802 massage chair does offer Zero Gravity seating, which you’ll find with most luxury chairs.

This is a NASA-inspired concept where the body is held at a specific incline to elevate the knees above the heart. This induces a state of weightlessness that takes the pressure off of the spine, improving blood circulation throughout the body and fostering a state of supreme relaxation.

Ootori Nova N802 Massage Chair in Zero Gravity position

Seat Vibration

A unique feature offered by the N802 that you don’t see very often with luxury chairs is a vibrating seat. The company claims the vibrations promote better circulation in the groin area.

Now, some people may like the sensation this invokes, while others might find it obnoxious. Once again- it’s all about preference.

You’ll see other high-end chairs sporting an extended L-track design, where quad rollers reach underneath the seat to massage the entire buttocks region and thighs.

We felt that the vibrating seat is lackluster than quad rollers that probably feel heavenly after an intense booty workout.

Nonetheless, as we’ve said before, with the N802: you get what you pay for.

Carbon Fibre Heating: Lumbar & Calves

One amazing feature that we think you’ll love with the Ootori Nova N802 massage chair is the heating elements. This is something that you’ll also find offered with high-end chairs.

Ootori did a splendid job of adding heat in the footwells, too- which some of the most popular chairs lack.

N802 Massage Chair Air Massage illustration

You’ll also get heating in the lumbar region, which is standard. It’s a little bit disappointing that you can’t adjust the temperature. So while it may be comfortable for some, others may find it too hot or not hot enough.

Air Massage

The Air Massage is one feature that this brand has implemented with finesse, especially since it massages you from head to toe.

There are 32 airbags located throughout the recliner, and you can independently control where you want the massage.

They go further with customization by offering three intensity settings and three-speed settings. You can enjoy a compression massage in the following areas:

  • Neck
  • Shoulders
  • Arms
  • Thighs
  • Calves
  • Feet

Leg & Calf Massage

Ootori also goes all out on their foot and calf massage, which is great news for those who spend long hours on their feet and need relief.

Multiple airbags are located along the lower legs and around the feet, with mechanical foot rollers placed underneath each foot. As mentioned, you also get heat along with the calves – a nice touch that is a joy to find in such an affordable recliner.

The leg wells are extendable up to 4.33” to accommodate taller body types. It’s spring-loaded, which means you’ll have to push the leg wells out with your strength to adjust it accordingly.

Some Ootori Nova N802 reviewers say that you have to apply pressure the entire time you use the chair to keep the leg wells extended. That can be annoying when you want to let loose and relax your leg muscles instead of flexing them.

Standard Massage Chair Programs

Don’t expect a crazy amount of pre-set massage programs or advanced techniques with this massage recliner; it’s all about the basics.

Illustration of heat and air massage programs of N802 massage chair

The standard massage techniques let you build your human-like massages along with one advanced technique. This includes the following:

  • Kneading
  • Combo Kneading & Shiatsu
  • Shiatsu
  • Foot

The neat thing is, you can choose the duration instead of being stuck with one option, like with some high-end recliners. This gives you the freedom to build a custom massage up to 30 minutes long, all from the comfort of the attached remote controller.

There are four duration modes:

  • A1: 15 mins
  • A2: 20 mins
  • A3: 30 mins
  • A0: Manual

It would’ve been nice to see more than one advanced technique, like a Thai or Swedish massage. And sometimes you don’t want to think- you just want to jump into your chair, hit a program, and escape reality.

You have to choose your techniques and durations, and it can take time to find what you like.

Some users have stated that the pressure in the arms can get too intense, even in a low setting, which again is preferential.


This ergonomic recliner keeps it bare bones, and you won’t find any fancy LED lights that lull you to sleep.

What you do get are high-quality Bluetooth speakers located in the headrest. You can sync up your smartphone to play your favorite playlist and enjoy a premium sound system while the rollers knead away the kinks in your back.

Nova N802 Massage Chair Pros vs. Cons


  • Affordable
  • Heated lumbar region and footwells
  • Independently controlled airbags
  • Adjustable massage duration options
  • 3-day trial and return policy if you aren’t satisfied


  • Arm massage may be too strong for some
  • Springboard footwells might be difficult to hold in place
  • Massage track may not reach upper back for some
  • No auto massage programs
  • No adjustable heat temperature

If you’ve gotten this far in our Ootori Nova N802 massage chair review, then you’ve realized that this isn’t a state-of-the-art recliner.

Of course, the main driving factor here is the incredibly low price. This chair gives people on a budget the chance to own an attractive massage chair that offers many of the top features you’ll find with luxury chairs.

Another reason for the low price is that the company is factory direct. That means that they bypass retailers instead of shipping directly from their warehouses and cutting extra costs.

You get a fixed frame 8-roller system that covers the entire spine, but not the buttocks or thighs. Instead, your lower body can enjoy the vibration feature, which promotes circulation.

The air massage and the foot/calf massage are the stand-out features with airbags placed throughout the machine- even along the legs. You can apply heat to the lumbar region and legs, but unfortunately, you can’t adjust the temperature.

The overall quality of the back massages seems inconsistent. Some users say it’s too strong, there isn’t enough cushioning, or the rollers don’t reach the upper back.

That’s why we recommend the N802 for those on a budget and have always been interested in a massage chair for relaxation reasons.

If you suffer from chronic pain and you want a massage chair to give you therapeutic benefits that cut down on trips to the chiropractor, then you might want to look at a more reputable brand like the Kahuna SM9000 or the OHCO M8.

Ootori Nova N802 Warranty

Once again, this company wins gold for its customer service. From the date of purchase, you get a 3-year limited warranty.

  • Year 1: Maintenance and repairs are covered.
  • Years 2-3: free shipping on replacement parts. The cost of parts and labor is not covered.

Ootori N802 Review Conclusion

The price is right with the Nova N802, but don’t expect the same level of quality you’d get with a high-end luxury recliner. They keep it easy, with a user-friendly remote and manual that makes setup a breeze and massage activation immediate.

There isn’t an overwhelming variety of massage options, but at least you can choose between four different durations to manually build your massage. You get the basic techniques that mimic the movements of human hands and one advanced technique to spice things up.

To conclude this Ootori N802 review, we recommend this chair for those on a budget who want low-key relaxation after a tiring day. It may not offer many therapeutic benefits for those who suffer from chronic pain.

Official Manufacturer Support

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