In a Nutshell:

The Novo XT2 is one of the more expensive ergonomic recliners on the market, but if budget isn’t a concern then you can expect the latest lux technology and a vast array of massage options in a user-friendly package. It stands out from other chairs because it can accommodate a weight capacity of 285 lbs and a height of 6’9”, making it ideal for large/tall individuals, and anyone looking for a quality therapeutic massage chair.

Overall Massage Quality
Therapeutic Value
Customization options
Ease of Use

Overall Rating



  • Extensive 50” long S&L 3D dual roller track for massages
  • Accommodates users up to 6’9” and 285 lbs
  • 35 massage programs with customization
  • Altec Lansing Surround Sound Speakers
  • Cloud Touch AcuPressure
  • Easy-to-use with a gentle learning curve


  • Limited lumbar heating; no adjustability
  • Only 2 Zero Gravity Seating options
  • Manual 3D body adjustments; no automatic scan
  • Expensive price, not affordable for everyone
Human Touch Novo XT2 Massage Chair

Recommended For: Large/tall individuals, and anyone looking for a quality therapeutic massage chair.

Check Latest Price

The massage: when we do get the chance to indulge in one, it’s life-changing. Except, no one has time to run to the spa every week. 

Until now…

The spa is coming home with an exceptional massage recliner designed for everyone in the family. Reputation, quality, and innovation are just the beginning of what this chair is about. Our Human Touch Novo XT2 review will show you the light!

Human Touch Novo XT2 Design Overview

Finding the right massage chair for your unique needs can be a difficult task. Does it offer enough features for the price? How will it make me feel? Will it look good in my living room?

These are all valid questions that respected brand Human Touch addresses with its super-star model, the Novo XT2. They upgraded the original Novo XT design (we’ll compare the two models later), and well, they did an outstanding job. 

The Novo XT2 chair has a weight capacity of 285 lbs, and the ottoman extends to fit a 6’9” max height.

Although some Human Touch Novo XT2 massage chair reviews have stated that it still may not be comfortable if you’re taller than 6’2”, we love that this is one of the only brands to address this issue. So, anyone can enjoy a superior massage at home.

Now, we’ll be honest here. This chair is an absolute beast. Its dimensions are 63″ x 31″ x 43″H

Black Human Touch Ascent Series Novo XT, Reclined

And it weighs a whopping 294 lbs. As you eye your tiny studio apartment, you might feel a pang of fear. Think about if this chair is truly worth your precious space.

If space is not an issue, you’ll be delighted to know that the Novo XT2 incorporates spacing technology and has an incredible 2” clearance from the back of the chair to the wall. Now that’s some fine engineering!

It’s an attractive chair, too. The sleek, futuristic design looks luxurious and will turn heads on a dime. Get your Novo XT2 speech ready…this is going to be the talk of all of your dinner parties.

Let’s take a closer look at the design:

  • Unibody design: The extra-long L-track system will massage up to 60% of your body.
  • LCD remote: Easy to navigate and offers plenty of customization options. 
  • Extendable Ottoman: This specialized footrest will automatically adjust to your height.
  • Fully assembled: Put away the toolbox and confusion- you can start using this chair as soon as it arrives at your doorstep.
  • 5 colors come in black, cream, espresso, gray, and red.
Black Human Touch Novo XT2 Massage Chair
Human Touch Novo XT2 Massage Chair, Cream Color
Espresso Color Human Touch Novo XT2 Massage Chair,
Grey Color Human Touch Novo XT2 Massage Chair
Red Human Touch Novo XT2 Massage Chair

Fun Fact: Human Touch has patented over 65 massage technologies, and their chairs are recognized by the World Federation of Chiropractic (WFC) for providing supplemental back therapy.

Human Touch Novo XT Massage Chair Vs. Novo XT2

If you’ve read your fair share of Human Touch Novo XT reviews, then you already know that this model precedes the XT2 in the Ascent Series. Here’s how they stack up.

Human Touch Novo XT2 Massage Chair

Massage Programs

You get the same contemporary design with the Novo XT, but only 34 massage programs compared to the XT2’s 35 programs (which isn’t a big deal). Both models have the same cutting-edge 3D roller technology.

Space-Saving Technology

The Human Touch Novo XT massage chair impresses with a 5” clearance, but the XT2 laughed at the impossible and bumped that clearance up to 2”. Both models are heavy-duty and can hold a weight limit of 285 lbs.


Human Touch focused on upgrading the lackluster sound system of the XT and delivered by adding premium Altec Lansing speakers to the XT2. Both models feature a built-in Bluetooth connection and USB port.

As you can see, the differences are minimal. If you are looking solely at the quality of the massage technology, the XT and XT2 offer the same benefits. What you need to consider is how much you’re willing to pay for upgraded accessories. 

Novo XT2 Vs. Super Novo

Ready to blast off into a dimension of relaxation you never thought possible? Meet the Super Novo. This Human Touch masterpiece offers all of the same benefits of the XT2, but of course- with just a tad bit more oh la la.

Roller Track Technology

You get the same 3D roller S&L-track Unibody design that massages your entire spine and thighs, but the Super Novo also incorporates breakthrough 4D roller technology. This makes the massage feel more life-like, as the 4D rollers can move away from the track, like human hands kneading and pulling at the same time.

Cream Novo XT2 Massage Chair

Massage Programs

As well, the Super Novo offers 38 wellness programs as opposed to the XT2’s 35 programs, so if variety is your thing, you can get it all with the Super Novo. This includes a Yoga Studio with meditation sessions and relaxed stretching.


The biggest difference between the two models is that the Super Novo has a Virtual Therapist. That’s right- you get Alexa built-in to your massage chair, so you can customize your massage program with just a few spoken words.

Once again, Human Touch upgraded a few features with the Super Novo, this time focusing on the roller technology and more massage programs. The Virtual Therapist is a big plus, too, if convenience is a factor for you. 

You’re going to pay a higher price for the Super Novo, but if supreme luxury and human-like massage are what you’re after, you’ll get it with this ultra-modern upgrade.

Human Touch Novo XT2 Massage Chair Features

What exactly makes the Novo XT2 a world-class massage chair? It’s all in the features, and we break them down for you here.

Human Touch Ascent Series Novo XT2 L-Track

3D L&S Roller Track

Most ergonomic recliners feature the S-track design, which follows the natural curve of the spine, while other models boast the longer L-track, which massages the glutes and thighs.

The Novo XT2 covers both with a mind-boggling 50” track length that ensures every muscle is covered from the base of the neck to the entire buttocks region. The footwells have their own set of rollers to massage the calves and feet.

Keeping up with industry standards, the XT2 uses 3D quad roller technology to mimic the feel of human hands. There are 5 intensity settings, so you can adjust the strength of the rollers to your liking.

3D Body Scan

For a luxury massage chair, we were surprised by the body scan technology Human Touch chose for the XT2. While other massage recliners do an automatic full-body scan, then let you manually tweak as needed, that’s not the case here.

Instead, the Novo XT2 offers 9 presets to choose from. Afterward, you can manually adjust the rollers to get them perfect.

While this isn’t that big of a deal, we think that you’d expect to get the latest technology and most convenience for the price you’re paying. Instead of jumping right into your chair and sinking into relaxation, you have to mess with the body scan buttons for a hot minute…not very relaxing indeed.

Zero-Gravity Seating

What is Zero Gravity seating? This is a concept inspired by NASA that invokes a feeling of weightlessness. When the body is suspended at a certain angle with the knees slightly elevated above the heart, it may release tension and create a deeply relaxed state.

Human Touch Novo XT2 in Zero Gravity Position

This position may also offer therapeutic benefits such as lowering blood pressure, improving circulation throughout the body, and offering relief for individuals recovering from surgery.

Zero Gravity seating is one of the defining features of the Human Touch massage chair Novo XT2. This chair will recline to the exact angle to feel weightless, all while pushing your spine against the roller track for a deeper massage. 

The Zero-G function on this chair is well-implemented, but while other high-end chairs offer 3 recline options, the Novo XT2 only offers two.

No biggie. But some people may expect every possible feature considering the golden egg this bad boy costs.

Cloud Touch AcuPressure

For a lighter approach to massage, the Cloud Touch AcuPressure features offered with the Novo XT2 are one of the defining features and a fan favorite. 

You won’t find a large number of airbags compared to other products, but the strategic placement of each bag delivers the high-quality massage you’d expect from a luxury chair. Plus, you can choose between three different intensity settings to get it just right. 

The airbags are located in the following regions:

  • Forearms/ Upper arms
  • Hands
  • Feet
  • Calves
  • Shoulders
  • Thighs
  • Hips

Lumbar Heating Element

If you suffer from back pain, then you’re going to love the implementation of this feature! But other body parts? Sorry- the Novo XT2 only supplies heat to the lumbar region. There is no option to adjust the temperature either.

If heat is your thing, then you might want to consider the OHCO M.8 Elite or M.8 LE. Both of these luxury massage recliners offer a state-of-the-art full-body heating system (even in the footwells…yum), and you can independently control the heat for each region.

Advanced LCD Remote

If you dread watching tutorials or squinting at the microscopic print in user manuals, then you might not have to struggle so much with this Human Touch Novo massage chair- it was designed to be user-friendly.

The LCD tile remote already has several pre-programmed massage routines ready to go, so you can start relaxing immediately. Here are some other neat things you can do with this remote:

Human Touch Novo XT2 Remote Control Screen
  • You can see exactly where the rollers are working at any point during the massage.
  • The color display will always show the level and intensity.
  • You can download the Novo XT2 App, connect your smartphone via Bluetooth and choose/customize your massage programs and recline angle from your phone.

Human Touch Novo XT2 Massage Programs

Human Touch went to great lengths to ensure everyone could find a massage they love, all without having any extreme fine-tuning. They offer a total of 35 auto wellness programs that allow you to hit a button and escape reality. 

One highlight is that this machine offers 3 advanced massage techniques, which is a rarity. Now you can indulge in a Shiatsu, Thai, or Swedish massage whenever you want!

For those who do like to tweak their routines, you can build your routine and adjust the speed and intensity. There are five intensity settings and three deep-tissue options that will soothe and refresh your mind and body. 

The array of massage techniques offered is also impressive and will make you feel like a kid in a candy store.

  • Shiatsu
  • Swedish
  • Sport
  • Thai 
  • Kneading 
  • Tapping
  • Touch 
  • Percussion
  • Kneading/Percussion Combo
  • Audio Sync

And that’s not all…check out these nifty massage customization options.

Body Stretch: This is a welcome addition to help release tension, but some Human Touch Novo XT2 reviews state that stretch intensity is weaker than expected. This is a personal preference, as some may prefer a gentle stretch.

Zone Massage: This lets you halt a massage via the remote and zero in on any area that needs special attention. Then, you can adjust the intensity and speed of the rollers for that area…pretty cool!

Calf & Foot Massage: Airbags in the footwells coupled with dual rollers administer a subliminal massage. You also can independently adjust the speed and intensity in the footwells. 

Novo XT2 Massage Chair Accessories

The XT2 comes with just the right amount of accessories to make your massage experience even better. You’ll get the basic additions that you will find with many high-end massage chairs, including:

  • MP3 player
  • Bluetooth
  • USB port for charging

One major upgrade is the speaker system. The built-in Surround Sound speakers were designed by Altec Lansing, a company that has been a leader in the sound systems industry since 1920.

Sound Soothe is a unique feature that lets users choose from 8 nature tracks that help calm an active mind and usher in a state of tranquility. 

Human Touch Novo XT2 Massage Chair Pros and Cons


  • 50” long S&L 3D dual roller track
  • 2” wall clearance
  • 35 massage programs
  • Ability to customize your routine
  • Height range of 6’9” and a weight capacity of 285 lbs
  • Altec Lansing Surround Sound Speakers
  • Cloud Touch AcuPressure
  • The learning curve is not as steep as with other chairs


  • Lumbar heating only; no adjustment capabilities
  • Only 2 Zero Gravity Seating options
  • No automatic 3D body scan
  • An expensive price that not everyone can afford
Human Touch Novo XT2 Massage Chair Brown

The Human Touch Novo XT2 is a top-notch massage recliner that will give you an excellent massage, and it looks stunning to boot. Compared to what is being offered on the market, the pros outweigh the cons- but only slightly, and it depends on your preferences.

We think this chair does deserve the hype because it addresses an issue that many other chairs do not, and that’s the user’s weight and height capacity. They designed a chair that large-sized and tall people can enjoy and that will appeal to many.

As well, you get 35 pre-programmed massages and a plethora of customization settings to build your massage. Plus, the chair arrives fully assembled and ready to go. With so many presets and an easy-to-use LCD remote, the learning curve for this massage chair isn’t as intense as other chairs.

Some drawbacks can be deal breakers for some people. The heating feature is very limited, and while it works great, it only applies to the lumbar region. 

The 3D body scan requires some effort since it’s not automatic, and you’ll spend a bit of time playing with the 9 preset buttons to find what you like before you can fully relax.

The few accessories that this package includes are the crucial ones that you’ll want with any massage chair, including the rockstar Surround Sound speakers by Altec Lansing. Use your phone as the remote and initiate that rolling tide nature track for instant stress relief.

The price? Yea, it might make your wallet shed a few tears. But, this is a high-end ergonomic recliner that will meet your expectations, considering there are chairs out there that cost a few grand more with virtually the same cutting-edge massage technology.

Human Touch Novo XT2 Warranty

You get a limited warranty plan from Human Touch that covers material and workmanship defects. The warranty coverage begins after your purchase, and it’s only valid within the US or Canada.

The warranties are as follows for the Novo XT2:

  • In-home services: 1 year
  • Parts Coverage: 3 years
  • Structural Repairs: 5 years

Human Touch Novo XT2 Review Conclusion

This elite massage chair caters to any body type, with a flexible weight and height range that makes it a great option for everyone in the family. The quality and ease of this chair are perfect for those who want to relax, soothe sore muscles, and de-stress at home without the steep learning curve or assembly.

The lumbar heating element and the 3D body scan are limited, but the combo S&L 3D dual roller track will make sure every muscle is kneaded from head to toe, mimicking the exact movements of human hands. Isn’t that what matters most in a massage chair?

To conclude this Human Touch Novo XT2 review, you’ll pay a high price for this elegant recliner, but it will deliver what it promises. There are plenty of programs and customization options for everyone to find what they like- just plug in, nestle into the seat, and enjoy the therapeutic benefits this chair has to offer.

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